Privacy Policy

1. Introduction

Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, applications, or AI-based services (“Service”). By accessing or using Figur, you agree to this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information

Information you provide directly, such as:

• Name, email address
• Account information and login credentials
• Payment details (processed via secure third-party gateways — we do not store full card information)

b. Uploaded Content

• Images, you upload for try-on or styling purposes
• Metadata such as file names, timestamps, and model category (e.g., shirt, jacket)

c. Automatically Collected Data

• Cookies and analytics data (via tools like Google Analytics, Firebase, or similar)
• Interaction logs, e.g., when you view, upload, or download content

3. How We Use Your Information

We use your information to:

• Provide and operate our AI styling and try-on services
• Manage your account and process transactions
• Communicate updates, offers, and support messages
• Ensure compliance with laws and platform integrity

4. AI Processing & Image Handling

When you upload an image, our system may temporarily process it using AI models hosted on our servers or third-party model providers. Images and generated outputs may be stored securely and temporarily for:

• Processing your request
• Quality evaluation and debugging

We do not sell or share your personal images with advertisers or external agencies.

5. Cookies & Tracking Technologies

Figur uses cookies and similar technologies to:

• Maintain login sessions
• Analyze traffic and improve user experience
• Personalize content and suggestions

You can manage cookie settings in your browser, but disabling cookies may limit certain features.

6. Sharing of Information

We may share data only with:

• Trusted vendors or service providers (e.g., payment gateways, AI model APIs, hosting partners) under confidentiality agreements.
• Regulatory authorities when required by law or legal request.

We never sell your personal data to third parties.

7. Data Retention

We retain data only as long as necessary for:

• Delivering the Service
• Legal, accounting, or audit requirements

User-uploaded images and AI outputs are typically deleted within 30 days, unless retained for debugging or product improvement in anonymized form.

8. Data Security

We use industry-standard security measures such as:

• Encrypted HTTPS communication
• Restricted access to internal systems
• Secure cloud storage and environment isolation

However, no online platform is 100% secure, and you use the Service at your own risk.

9. Your Rights

Under the Digital Personal Data Protection Act (DPDP), 2023, you have the right to:

• Access and request copies of your data
• Correct or update inaccurate information
• Withdraw consent and delete your data
• Lodge a complaint with the Data Protection Board of India

To exercise these rights, contact us at team@figur.fit.

10. International Data Transfers

If you use Figur outside India, your data may be transferred and processed in countries where our servers or partners operate. We ensure such transfers comply with applicable data protection laws.

11. Children’s Privacy

Our Service is not directed toward children under 18 years of age. We do not knowingly collect personal data from minors. If we discover such data, we will delete it promptly.

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at https://www.figur.com/privacy. Continued use of the Service after changes means you accept the revised terms.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact:
📧 team@figur.fit
📍 Figur Technologies Pvt. Ltd., Bangalore, India